PRIVACY POLICY – SYKES TIMBER
Effective Date: 20/04/2026
Company: George Sykes Limited trading as Sykes Timber
Registered in England & Wales
- Introduction
Sykes Timber is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website, contact us, or trade with us.
We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Information We Collect
We may collect and process the following data:
Information you provide:
Name and company name
Contact details (email address, telephone number, address)
Enquiries, quotes, and order details
Payment and billing information
Information collected automatically:
IP address
Browser type and version
Pages visited and time spent on site
Cookies and usage data - How We Use Your Information
We use your data to:
Respond to enquiries and provide quotations
Process and fulfil orders
Manage accounts and payments
Deliver goods and coordinate logistics
Improve our website and services
Comply with legal and regulatory obligations
We do not sell your data.
- Legal Basis for Processing
We process your personal data under the following lawful bases:
Contractual necessity – to fulfil orders and agreements
Legitimate interests – to operate and improve our business
Legal obligation – to comply with tax and regulatory requirements
Consent – for marketing communications where applicable - Data Sharing
We may share your data with:
Delivery and logistics providers
Payment processors and banks
IT and website service providers
Professional advisers (accountants, legal advisors)
Government authorities where required by law
All third parties are required to respect the security of your data.
- Data Retention
We retain personal data only as long as necessary, including:
Financial records: up to 7 years (legal requirement)
Customer records: as required for ongoing business
Marketing data: until consent is withdrawn - Data Security
We implement appropriate technical and organisational measures to protect your data, including:
Secure servers and systems
Access controls
Staff training on data protection - Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact us at:
wood@sykestimber.co.uk
- Cookies
Our website uses cookies to improve functionality and user experience.
You can control or disable cookies through your browser settings.
- Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
- Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
- Contact
If you have any questions regarding this policy:
Sykes Timber
Email: wood@sykestimber.co.uk
TERMS OF USE – SYKES TIMBER WEBSITE
Effective Date: 20/04/2026
- Introduction
By accessing this website, you agree to comply with these Terms of Use. If you do not agree, you should not use the site.
- About Us
This website is operated by George Sykes Limited trading as Sykes Timber, a UK-based timber merchant supplying a wide range of hardwoods and softwoods.
- Use of the Website
You agree to:
Use the website lawfully and responsibly
Not misuse, hack, or attempt to disrupt the site
Not use content for unlawful or commercial exploitation without permission - Product Information
We make every effort to ensure accuracy, however:
Timber is a natural product and variations in colour, grain, and size are to be expected
All dimensions and specifications are indicative
Availability is subject to stock
Nothing on this website constitutes a binding offer.
- Quotations & Orders
All quotations are subject to confirmation
Prices may change without notice
Orders are subject to separate Terms and Conditions of Sale
Acceptance of an order forms a contract under those terms - Intellectual Property
All content on this website, including:
Text
Images
Logos
Branding
is the property of Sykes Timber unless otherwise stated.
You may not reproduce or distribute content without written permission.
- Liability
To the fullest extent permitted by law:
We exclude liability for any loss arising from use of this website
We do not guarantee uninterrupted or error-free access
We are not responsible for decisions made based on website content
Nothing excludes liability for death or personal injury caused by negligence.
- External Links
We may link to third-party websites. We are not responsible for their content or accuracy.
- Website Availability
We reserve the right to:
Modify or withdraw the website at any time
Restrict access without notice - Governing Law
These Terms are governed by the laws of England and Wales.
- Contact
For enquiries regarding these Terms:
Sykes Timber
Email: wood@sykestimber.co.uk